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CLIENTELE SERVICES

  • Total number of Loyal Customers are 730, This includes all Major Hospitals , Parastatals, Govt Hospitals (KEMSA / KNH / MTRH).
  • Reordering Level for Importation is 3 months Stockholding – Less 30 days goods in Transit.
  • Customer Service – Guaranteed with an SOP Procedure.
  • We strive to ensure client satisfaction with the wide array of customer composition.

DISTRIBUTION SERVICES

  • Surgilinks ensures timely delivery of all its clients. All Orders are Serviced within 24 hrs.
  • We have a fleet of vehicles to deliver pharmaceuticals to our clients in Nairobi and outsourced various courier company with services country wide.
  • This Ensures Timely Distribution.

MARKETING SERVICES

  • Thorough Coverage Countrywide.
  • Have a Monitoring and Evaluation System to check on Efficiency and Effectiveness of our Marketing.
  • Incentives – We offer Bonus ( Based on Performance).
  • Strong Support System – In- house Training: To Empower the Marketing Team.

distribution

DISTRIBUTION SERVICES

Paid Invoice

DEBT COLLECTION

warehousing

WAREHOUSING

importsandexports

IMPORTS & EXPORTS

INVOICING & TELESALES

MARKETING

REGISTRATION OF DRUGS WITH PPB

SYSTEMS & REPORTS

OUR PARTNERS