- Total number of Loyal Customers are 730, This includes all Major Hospitals , Parastatals, Govt Hospitals (KEMSA / KNH / MTRH).
- Reordering Level for Importation is 3 months Stockholding – Less 30 days goods in Transit.
- Customer Service – Guaranteed with an SOP Procedure.
- We strive to ensure client satisfaction with the wide array of customer composition.
- Surgilinks ensures timely delivery of all its clients. All Orders are Serviced within 24 hrs.
- We have a fleet of vehicles to deliver pharmaceuticals to our clients in Nairobi and outsourced various courier company with services country wide.
- This Ensures Timely Distribution.
- Thorough Coverage Countrywide.
- Have a Monitoring and Evaluation System to check on Efficiency and Effectiveness of our Marketing.
- Incentives – We offer Bonus ( Based on Performance).
- Strong Support System – In- house Training: To Empower the Marketing Team.
INVOICING & TELESALES
REGISTRATION OF DRUGS WITH PPB
IMPORTS & EXPORTS
SYSTEMS & REPORTS