About Us
Surgilinks Limited is one of the Leading Pharmaceutical Marketing and Distribution companies in Kenya which has been in operation for more than 25 years. It was established in 1994 with a business model of Importation, Marketing and Distribution of Pharmaceuticals. Since then the Company has grown from Strength to Strength .The Company moved in 2006 to its own premises at “Surgilinks Building” along Mombasa Road.
Vision
Surgilinks’ vision is to remain focused and committed to providing excellence in the supply of pharmaceutical products and to maintain confidence in our customers by providing quality products.
Mission
Surgilinks’ mission is to provide superior products and services to the society, to satisfy customer needs and to be a leader in the pharmaceutical industry.
Company Quality Management Policy
By adopting best practice across all aspects of our business, by constantly seeking initiatives which add value, by building partnerships with customers and our supply chain, by investing in the training and development of our employees and by treating health and safety and environmental issues with priority, we aim to achieve the future sustainability of our business in a responsible way.
Organisational Values
Performance
We strive for continuous improvement in our performance. When we commit to doing something we do it in the best, most complete, efficient and timely way possible.
Teamwork
We know that to be a successful company we must work together, frequently transcending organizational and geographic boundaries to meet the changing needs of our customers. We want all our colleagues to contribute to the best of their ability, individually and in teams.
Customer Focus
We are deeply committed to meeting the needs of our customers, and constantly focus on customer satisfaction. We take genuine interest in the welfare of our customers.
Respect of people
We recognize that people are the cornerstone of Surgilinks’ success. We come from many cultures and speak many languages. We value our diversity as a source of strength.
Leadership
We are dedicated to providing opportunities for leadership at all levels in our organization. Leaders are those who step forward to achieve difficult goals, envisaging what needs to be done and motivating others.
Community
As a company and as individuals, we commit ourselves to serve the needs of communities and people in need throughout the county.
Innovation
Innovation is the key to improving health and sustaining Surgilinks’ growth and profitability. The quest for innovative solutions should invigorate all of our core business.
Integrity
We demand of ourselves and others, the highest ethical standards and our products and processes will be of highest quality.